Many businesses today, while chasing business goals are bogged down by tedious and menial everyday tasks like to-do lists, email responses and endless cycle of meetings. That is why, organisations are more inclined to invest and automate their business processes.
Automation allows you to eliminate annoying emails or newsletters that are no longer relevant. Now, you can even create canned responses via Gmail. That’s not all, email responses can be created automatically that can be reached to the right people at the right time. Here’s a neat example, if someone has asked for enquiry or even sent an order, that person would receive an automatic thank-you message and the next steps needed to proceed via automation. Furthermore you can even filtered out spam & phishing email without have to screen through one by one!
Being active on social media is important if you want to spread brand awareness, promote events or engage with your audience. However, it can be time-consuming to carry out the day-to-day activities like sharing, commenting, replying or liking posts. It’s especially tiring if you have to manage many platforms at one go.
Thankfully, there’s automated solutions that can help you schedule postings way ahead of time. If you require to generate insights or curate content automatically, there’s automation tool for that too!
Happy consumers are the best ones to have, which is why it’s crucial to keep them that way! The more loyal and happy they are, the higher the chance of them talking about your products and services to other people.
How do you keep them happy? Keeping them informed and attending to their enquiries often. Chatbots is a great example of an automated solution that can be used to enquiries in real-time, even during off-hours.
Furthermore, with artificial intelligence (AI) & so much data at your disposal, you can send personalized offers, content, and reminders to your existing customers. You could even attach surveys after a sale to gather much-needed feedback on how to improve.
If you think bills are a hassle at home, what more can be said for your organisation. Luckily, there’s an automated solution called automatic bill pay. That way, it ensures you are never late or forget about paying any bills you have, like rent, utilities or payroll.
Additionally, if you have recurring invoices, you can use a wide range of platforms to send out your invoice. Besides saving you time, it also can help you get paid faster.
Gaining customers is tough and can be time consuming to convince them to get your service or product. It’ll be a waste of valuable resources if you target the wrong consumer.
With automation, you can quickly respond to inquiries, assign inbound leads to sales reps, follow-up, and segment your leads. After gathering this information, it can automatically be put into a database so that you can pinpoint where they are in the sales funnel.